I've trained.........
Newly Qualified Teachers on behaviour management and de-escalation
Retail Staff of customer service, engagement and behaviour
Police Officers and staff in areas to improve community relations
One thing is clear ...training that ticks boxes doesn't work
Facilitation style training that embraces conversation, engagement and contextual experiences
How many people do you know turn up to training fresh and ready to contribute?
I've seen test answers being passed around, senior leaders telling participants that the learning day will be a waste of time, facilitators more concerned about the ending the day rather than the quality given to participants which in turn damages culture and individual responsibility to keep growing.
Professor Lawrence Sherman
Experimental criminologist and police educator who defined the concept of evidence-based policing and works in the field of crime prevention, restorative justice and police practices. It was my honour to be handpicked to work on some of the roll-out of his work of hot spots and worst weapons harm areas with the MPS. Facilitating sessions about the importance of procedural justice and the impact on communities spread conversations far and wide in and out the work I've done in policing.
Achieving potential = achieving success
Statements of purpose
Often we are on autopilot with the day leading our outcomes and responses but what if......
Through some intentional practices, no matter how small, we built towards achieving success outcomes, true potential and mental agility in navigating one's contextual experiences. Below are some statement of purpose that act as working philosophies in my approach.
How the result is achieved matters. 7 principles of public life at the heart of decision-making.
Performance
People must be at the heart of high service and systems. They must thrive both personally and professionally.
People, Service & Systems
Middle and Senior leaders must realise the impact they hold in shaping culture and outcomes.
Leadership & Organisations
The cultural web is a clear and structured road map in improving areas that contribute to organisational culture.
Organisation Culture
​Areas of specialism
Performance
Length: 1, 3 or 5 days
Day/s covering the red and blue brain theory, stress responses and unpicking various areas that enhance and impact individual performance.
Engagement & Service
Length: 1 day or 2 days
Day/s centred around 7 public principles of public life and the application of engagement to provide high standards of care, service and outcomes.
Team Performance
Length: 1 day or 2 days
Day/s centred around a team performance model, motivation,
Leadership
Length: 1 day or 2 days
Day/s centred around the world's renowned McKinsey model and the cultural web, placing leadership at the heart of both models to gain perspective of their impact and influence on organisation culture.
Bespoke options - if you heard or read something I have spoken about and want that put into a facilitation style workshop, seminar style format or webinar, please reach out.
Hear what others say
I was told my a superintendent that there was something different about the way I deliver and after some reflection it is the psychological safety I invite in the room, the ability to challenge compassionately and using coaching for participants to find different ways of reaching outcomes. I believe training is about learning. You only learn outside your current knowledge and because of the human conditioning challenge can and should be done in a healthy and balanced way.
