A facilitator who

Uses different styles to support different groups and topics. Using a balanced, stated and devil's advocate styles, Gemma reads the room and adjust to bring conversations filled with learning. Facilitation should be used as learning there is no place for one's EGO - the aim is facilitating a discussion and learning to find how to improve and create a plan of action.

Gemma's standards saw her win an award for her contribution to young people, numerous 100% mystery shopper accolades and improvement in pastoral care management and social care outcomes. How? Her work practice was always met with professional curiosity and excellence. - I was the worker who would read the case reviews, guidance and work resources who sought to be the professional that didn't give judgement but compassion. Yes, in retail I had difficult customers, in education I had to earn the children's and parents' respect, or it was difficult in social care balancing different needs and ensured everyone followed protocol, but my professional standards always led even with my own experiences being challenged both personally and professionally.

Active Listening - Critical Thinking - Conflict Management - Safe Environment - Outcome-Based Learning

Gemma uses her work knowledge and experience of safeguarding, working with a range of diverse groups of people, improving pastoral care and trauma-informed practice to support learning in these areas. At the forefront of all these topics are professional standards. Currently, a facilitator working with the learning and development team at the Metropolitan Police. Gemma has also facilitated on topics Safeguarding, Adultification Bias and EDI - Racism in policing.

This model is used across various sectors, designed to bring awareness of where teams and individuals are, the components in place and their effectiveness as well as the shared vision and values between everyone in the team. Let's work together to build healthier teams and ensure that we serve both ourselves and others when we work.

Ever heard of this model?

When Gemma worked in education, she used this to build a team of compassionate and trauma-informed individuals. Through coaching, workshops and shared learning all senior leaders said that it was the best team the school had since the school opening. Gemma uses a range of frameworks to ensure her practice is holistic, informed in the areas she works in and decision-making based on the change that is being worked towards.

CALLING ALL PUBLIC SECTORS

Ever heard of The 7 Principles of Public Life?

Selflessness
Integrity
Objectivity
Accountability
Openness
Honesty
Leadership

With my experience, I cover these areas

Pastoral Care

Safeguarding - Adultification Bias

Behaviour Management/De-escalation,

Youth Engagement

ACES/Trauma

Coaching/Mentoring

Professional Standards

Tired of being sick and tired!

Professional Standards Matter! - Engagement matters whether you are in retail and serving a customer, the teacher who is getting push back or the officer tacking county lines and crime. The basics of engagement starts and ends with the professional. You can't dictate someone's behaviour, but you can control how you respond to it.

CHILD Q - How many more letters do we need!

Change should not come after someone's life has been altered and a series of failing are highlighted. You know when you need to make change, and often it is individuals who do not buy into the change that cost individuals, sectors and societies in ways it will take decades to heal.

I am not happy that I know this personally as an educator and as someone is closer to this situation than most. The how is not important, what is that this must stop.

We must understand our decisions when we support or interact with others matter. Even in the face of concern understanding impact is vital.

All sectors and professionals - Your policies, views, judgements should reflect the values you claim to hold. Change can only come from addressing the elephant in the room and addressing who is not on board in becoming trauma-informed in your decision-making.